Terms and conditions



Hu2 LTD is incorporated and registered in England and Wales with company number 08422128 and registered office at 6th floor, Sutherland House, 5-6 Argyll Street, London W1F 7TH. If you want to get in touch with us, drop us a line at help@hu2.com or give us a call at +44 844 846 7772.




Whenever you order, a shipping fee will be automatically calculated depending on the country of delivery. You will get a delivery quote before placing your order. If you have any issues placing your order or want to ask us anything, please email our team.


Our products are handcrafted in our production studio in a small town of Southern France. We always do our best to prepare and ship all orders on time – please allow between 2 to 5 working days for delivery using Chronopost services, depending on the country of delivery and product availability.


Shipments to countries outside the European Union may experience additional delays when passing through the Customs Office. Potential customs charges at the destination country are the responsibility of the buyer.


If an item is out of our stock, we will contact you right away to let you know the expected delivery date. If you think the delivery will take too long, just let us know and we will help you out!




According to United Kingdom tax regulation laws, we are due to charge VAT at a standard rate of 20.00% on every sale made within the European Union. If you place an order within one of the 27 EU member states, VAT will be included in your order total. For orders placed outside the EU, no tax will be charged.




When an order is placed through our website, all sensitive information is automatically encrypted by PayPal and WorldPay. We accept all major credit and debit cards including Visa and MasterCard. If you need additional information about payment security, feel absolutely free to contact us.




We completely understand that before filling in any information about yourself on the internet you would like to know how it will be used. We will absolutely NOT give this information to any other company or individual, that’s a promise.


We hope you don’t mind, but we may send out the odd bit of loveliness to keep you in touch with our new products and special offers. You can unsubscribe at any moment, however!


Thank you for taking the time to read through all of this information, we hope you found answers to your questions! If you have anything else you’d like to talk about, do remember that the Hu2 team is just an email away.